Customers included in a Data Archiving 2024 report by KLAS Research give Olah high marks.*
Columbus, Ohio, September 25, 2024 – Olah, a leading provider of healthcare data archiving solutions, has been recognized for its outstanding performance in a recent KLAS report. Customers praised Olah’s flexibility, interoperability, and strong customer support, contributing to the company’s high ratings.*
KLAS Research surveyed a sampling of Olah’s current large hospital system clients. Notably, 100% of the company's surveyed customers reported a return on investment from using the solution.* Respondents also indicated improved data accessibility as key to successful outcomes, an indicator of Olah’s commitment to delivering value to its clients.
KLAS, Data Archiving 2024, page 5
When it came to customer support, survey-takers praised Olah’s Customer Success Managers (CSMs) and support staff for their responsiveness and collaborative approach. The report highlighted Olah’s knowledgeable team, which works closely with clients during the archive build process to ensure smooth execution and quick issue resolution.
Olah was also recognized for its flexibility during implementation, allowing customers to expand their project scope by adding more archived systems as needed. This adaptability is especially valued in complex healthcare projects, where needs can evolve throughout the process.
KLAS, Data Archiving 2024, page 3
Other areas of strength reported by customers participating in the Data Archiving 2024 report by KLAS Research include:
- Seamless integration with EHR systems: Olah's integration capabilities were also highly rated, with customers benefiting from seamless access to archived data through links within their existing EHR systems. This efficient data access contributes significantly to customer satisfaction.
- Performance in complex projects: Olah was praised for handling high-complexity archiving projects with ease, maintaining high customer satisfaction even in the most challenging scenarios
Olah's success in the KLAS report underscores its reputation as a flexible, customer-focused, and highly specialized vendor in the healthcare data archiving space. The company’s strong support, adaptability, and ability to deliver value have made it a trusted partner for large health systems across the country.
If you are a CHIME provider member, you can download the full KLAS Research report here. Go here more information about KLAS Research.
About Olah
Olah makes it easy for healthcare systems and hospitals to let go of old applications without letting go of the critical information inside them. Olah’s modern enterprise archiving solution (EAS™) can move just one or all critical legacy systems at once using lift-and-shift technology that preserves data integrity and vital access. Olah’s solution works for any system, from EMRs to business systems, patient records to finance. For more information, visit Olahht.com.
*=Limited data
