While many things in healthcare are unpredictable, fortunately, the healthcare data life cycle isn’t one of them. In fact, healthcare data management is relatively straightforward. Providers start to capture healthcare data (e.g., diagnoses, medical history, medication, and more) the moment a patient receives medical care. Next, they store that data in a secure electronic medical record (EMR) where they can analyze and use it for a variety of purposes (e.g., to inform treatment decisions, improve patient outcomes, and reduce costs). Eventually, they archive the data and then ultimately dispose of it once they no longer need it for legal or regulatory requirements.
Going a step further into detail, the Office of the National Coordinator for Health information Technology (ONC) describes the healthcare data life cycle as having seven formal stages:
While each of the ONC’s stages of healthcare data management is important, it’s the retirement stage that often presents the biggest opportunity for cost savings. More specifically, we’re talking about cost savings inherent in data archiving—the process of moving patient records from active storage in the EMR to long-term storage, typically onsite or in a cloud-based solution that decreases overall maintenance costs and security risks. Data archiving occurs when healthcare organizations no longer need patient records for active patient care but must continue to retain them to comply with legal and regulatory requirements. Ironically, archiving is often the most overlooked stage even though it is a critical one.
Why is data archiving typically overlooked in the overall healthcare data life cycle? Once the data no longer becomes relevant to clinical care, it’s sometimes easy to forget it even exists. That is, until someone needs to access it (e.g., to respond to a release of information [ROI] request or investigate a negative patient outcome). It’s the whole notion of “out of sight, out of mind.”
Organizations subsequently fall into the trap of continuing to maintain dozens or even hundreds of legacy systems indefinitely. In the 2019 HIMSS Cybersecurity Survey, 69% of healthcare organizations indicated that they had at least some legacy systems in place. Why is this? Organizations falsely assume data archiving requires complex data mapping and a lengthy governance process because that’s what they’re used to – the slow and tedious process of ETL (extract, transform, load). The cost of this assumption: millions of dollars annually.
In addition to unnecessary maintenance costs, there are also other risks associated with not retiring legacy systems. Consider the following:
Alternatively, when healthcare organizations recognize the importance of data archiving as part of the overall healthcare data management process, they’re better able to talk through options and identify a solution that mitigates all the risks listed above—particularly the risk of incurring long-term costs unnecessarily. Depending on the option, these cost savings can be significant, allowing organizations greater financial flexibility to invest in staffing, patient engagement technology, artificial intelligence, and more.
As healthcare organizations look for ways to move data archiving into a more prominent position in their overall healthcare data life cycle, these four tips can help:
Acknowledging the vital role of data archiving in the healthcare data life cycle is the first step toward leveraging this phase to reduce costs, increase efficiency, and mitigate risk. A data governance framework and the right data archiving partner can aid organizations on their journey toward cost containment and high-quality patient care. Learn about Olah’s simple, fast, and complete solution to archiving.